Website Maintenance & Support

Stop worrying about downtime, hacks, and slow speeds. We handle everything to keep your website fast, secure, and always online.

Peace of Mind, Guaranteed.

The Cost of Forgetting Maintenance

A website isn’t a billboard; it’s a piece of software. If you neglect it, it slows down, breaks, or gets hacked, costing you customers and damaging your reputation instantly. Our plans remove that stress. We keep the digital engine clean, fast, and protected.

You focus on your business, and we guarantee your website is working without issues.

🛡️ Comprehensive Care Package

  1. – Security Monitoring: 24/7 scanning to block hackers, malware, and other threats before they can cause damage.
  2. – Software Updates: Regular core software and plugin patches to eliminate bugs and close security gaps.
  3. Speed Optimization: Continuous monitoring to ensure your site is loading fast for every visitor, every time.
  4. – Daily Safe Backups: If the worst happens, we restore your entire site instantly from a safe, off-site location.
  5. – Fixes & Troubleshooting: If a button breaks or a page errors, we fix it. Quick and professional troubleshooting is included.
  6. – Content Updates: Need a price change, a new staff photo, or a quick page edit? We handle minor changes for you.

📞 Priority Response & Uptime Guarantee Body: We offer two features standard agencies don’t:

  • Uptime Monitoring: If your website goes offline, we get notified immediately (not a client). We often fix issues before you even know they exist.
  • Developer Support: Because we are a Software Solutions Partner, our support team is trained to handle complex code issues—not just simple fixes. You get expert help, fast.

What We Handle

corporate website development kenya

Protection: Daily security checks and threat removal.

corporate website development kenya by itkenya

Update: Weekly software and plugin patches.

corporate website development- mobile-development

Backup: Weekly/Daily backups stored safely.

Support: Fast support and instant fixes when you need them.

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Uptime Monitoring & Security Scans.

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Confidence in your website's safety.

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Hassle for you.

Who This Service Is Perfect For

  • ✅ Businesses that rely on their website for income.
  • ✅ Sites that were built by previous developers.
  • ✅ Companies that lack in-house IT support.
  • ✅ E-commerce stores that need maximum stability.

🚀Guarantee Your Website’s Health.

Let us handle the complicated maintenance while you focus 100% on growing your business.

Transparent Pricing, No Surprises

If you’d like to view our website design packages, you can find all the prices on one page:

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Most Asked Questions Website Maintenance

Q1: What is included in your standard plan?

Updates, security monitoring, weekly backups, speed optimization, and priority support. We handle the technical “engine.”

Yes. We run a full audit first. If we find major issues, we quote a one-time “cleanup” fee, and then we put you on our smooth maintenance plan.

Daily or weekly, depending on your plan. Your backups are stored securely off-site so they are available instantly if needed.

We work quickly to remove the malware, secure the breach, and restore your website from the most recent, clean backup, all at no extra charge under our security plans.

Yes. If you use our proprietary ITKenya software solutions, your maintenance plan is bundled to cover both your website and your business management tools for total peace of mind.

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