FAQ
Frequently Asked Questions
Website Design in Kenya Edition (ITKenya)
/ FAQ
If you’re curious about building or improving your website design in Kenya, you’re not alone. From choosing the right design to understanding costs, SEO, hosting, or branding, there’s a lot to think about.
This FAQ is here to make things easier. We’ve answered the most common questions people ask when planning a new website or digital solution in Kenya, all in one place, and in plain language.
Whether you’re a business owner, a startup, or just exploring ideas, these insights will help you move forward with clarity.
How much does a website cost in Kenya?
Website design in Kenya typically starts from KES 35,000 for basic sites and can go up depending on features like e-commerce, SEO, booking systems, and custom development. At ITKenya, we offer flexible packages tailored to your business goals and budget.
How long does it take to build a website?
Most websites take between 14–21 working days to complete, depending on size and complexity. We provide clear timelines from the start and prioritize quality without unnecessary delays.
Do I need to pay for hosting and a domain?
Yes. Every website needs a domain name (like yourbusiness.co.ke) and web hosting (where your files are stored). We can register your domain and set up fast, secure hosting as part of your package.
Do you offer SEO services in Kenya?
Yes. We offer SEO-ready websites and ongoing SEO services, including:
Keyword research
On-page optimization
Technical SEO
Local SEO for Google Maps ranking
Blog content optimisation
Our goal is to help your website rank #1 in Kenya and generate leads.
Can you redesign my old or poorly performing website?
Absolutely. If your current website is outdated, slow, or not mobile-friendly, we can:
Redesign it with a fresh, modern look
Improve speed & SEO performance
Fix broken links and UI issues
Migrate to a better CMS or hosting provider
Do your websites work on phones?
Yes. All iTKenya websites are mobile-responsive, meaning they work perfectly on smartphones, tablets, and desktops, critical for SEO and user experience in Kenya.
Can I update my own website?
Yes. We build websites on user-friendly platforms like WordPress, so you can easily update content, images, or blog posts without needing a developer every time.
Do you build ecommerce websites in Kenya?
Yes. We design powerful eCommerce websites that include:
Product listings
M-Pesa and card payments
Order tracking
Inventory management
WhatsApp integration
Perfect for online shops, retailers, and service-based businesses across Kenya.
What kind of businesses do you build websites for?
We’ve built websites for:
Law firms, schools, hospitals, real estate
Online shops and e-commerce businesses
NGOs, consultants, and service providers
We understand what works in the Kenyan business landscape and design with your goals in mind
Will my site show on Google?
Yes. We submit your website to Google, install essential SEO tools, and optimize your content for ranking on search engines and Google Maps (if applicable).
Can I get email addresses like info@mycompany.co.ke?
Yes. We can set up professional business emails linked to your domain, including integration with Gmail or Outlook for easy access and management.
Can you write content for my website?
Yes. We provide professional website copywriting and blog content optimized for SEO, conversion, and your specific audience in Kenya.
Do you offer ongoing support?
Yes. We offer monthly website maintenance packages for updates, backups, security, bug fixes, and technical support so your website stays online and optimized.
Can I integrate WhatsApp, M-Pesa, or booking forms?
Yes. We integrate all popular business tools in Kenya including:
WhatsApp live chat
M-Pesa STK push & till number payments
Contact and booking forms
Google Maps and social media feeds
Do you offer branding and logo design services?
Yes. We create powerful branding for startups and established businesses, including:
Custom logo design
Business cards & letterheads
Company profiles & pitch decks
Full corporate identity kits
Your brand is your first impression, we help you make it unforgettable.
What is ERP software and how does it help my business?
ERP (Enterprise Resource Planning) software helps you run your business more efficiently by centralizing tasks like:
Accounting
HR & payroll
Inventory
Sales & customer tracking
Our ERP solutions are tailored for Kenyan SMEs and can help you save time, reduce errors, and grow faster.
More information about ERP HERE
Still have any questions?
Contact us now
We’d love to hear from you! Whether you have a project in mind, need a quote, or just want to say hello, feel free to reach out. Fill out the form below or use our contact details to connect with us.